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1. FREE NEXT DAY DELIVERY
New York and Vermont customers, orders must be placed by 5:00pm EST. All other customers nationwide must have orders submitted by 2pm “your” local time.

2. ACCOUNT SETUP
Easy account setup, online, phone, fax or during checkout.

3. PAYMENT FORMS
Net30 Account (OAC), Visa, MasterCard, American Express, Company Check. Billed as "Excel Office Products”.

4. RETURN POLICY
If there is a problem, let us know immediately and we do our best to resolve it.

5. LOW PRICE GUARANTEE!
If you find the same product at a lower price, let us know!

6. SECURITY POLICY
Your credit card and personal information are secure with us.

 

FREE SHIPPING Restrictions Apply.
As a customer of Excel Office Products, you will be able to use our FREE NEXT DAY shipping for all items that are able to be sent through UPS. Excel Office Products offers FREE NEXT DAY delivery on all orders within 48 contiguous United States of America, except Alaska and Hawaii. The FREE NEXT DAY shipping is restricted by your location, and some restrictions apply*.  All local customers receive delivery through our fleet of delivery vehicles. Customers outside of our local delivery area will receive their order next day delivered via UPS.

Free ShippingFurniture deliveries that require special handling may be subject to delivery charges.  *Furniture deliveries by common carriers will vary based on weight and size of item, and the ability to deliver.

For orders that are oversize or require common carrier, these will not arrive next day.

SHIPPING RESTRICTIONS INCLUDE BUT ARE NOT LIMITED TO:
Orders not shippable via UPS will ship by common carrier. Extra charges may apply, including fees for a lift gate truck, inside delivery and furniture set up.

DELIVERY
Next-day shipping: Orders placed before 2:00PM your local time zone, Monday through Friday without complications are normally shipped the same day. Utilizing our nationwide express delivery, orders ship from the distribution center nearest the shipping address. If you require guaranteed next day delivery, please call customer service. With normal delivery you will most likely receive your order the next business day.

Orders placed during non-business hours such as evenings, weekends, and holidays are normally processed and shipped on the next business day.

CAN I PICK UP OFFICE SUPPLIES AT AN EXCEL OFFICE PRODUCTS WAREHOUSE?
Excel Office Products has a national warehouse network of over 35 warehouses across the United States. Our locations are built for fast delivery of over 35,000 products. We are happy to provide the ability to have customers pick up office supplies, furniture supplies, janitorial supplies, and computer supplies at our locations. Please call customer service at 518-686-1800, and let them know that you need to have a "will-call" order placed and which location you would like pick up from.

DOES EXCEL OFFICE PRODUCTS DELIVER TO MAIL DROP LOCATIONS?
A "Mail Drop" location is an address where a business or service accepts mail deliveries on behalf of a customer. Excel Office Products will deliver to Mail Drop locations such as a UPS Store (formerly Mail Boxes Etc.). However, Excel Office Products is unable to deliver to Post Office Boxes or APO/FPO addresses.

DOES EXCEL OFFICE PRODUCTS SHIP TO INTERNATIONAL ADDRESSES?
We are sorry, but we are unable to offer shipping outside of the 48 Contiguous States, Canada, Alaska, and Hawaii.