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Webmail access and setup instructions

Logging into webmail and webmail setup:
You can log into webmail by going to: http://www.yourdomain.com/webmail or http://youripaddress/webmail. You can also log into webmail by going to http://youdomain.com:2095. Your username will be your entire email address on your new domain. For example: address@yourdomain.com with your supplied password.
After you have logged in, first go to Options => Personal Information. You will need to fill this out initially in order to send emails. Here, you will want to enter in all your information as you would like it to show up in your “Email Header/From” area of all your emails. Then click submit. Details for each section are listed below.

  1. Full Name:
    Your name as you would like the receiver to see it
  2. E-mail Address:                
    Your email address.
  3. Reply To:
    The email address you would like to receive replies to. This can be different from the email address above.        
  4. Signature:
    Your signature line that will appear at the end of your email. This will not be placed in your email automatically unless you specify this in the “Signature Options” section below. There is a button in webmail so you may insert your signature when needed.
  5. Multiple Identities:
    Here you can set up different Mail From addresses. You can select these when you are composing an email. Please be sure that for each identify you set up, you have an email account in place. Please contact Tracy at 978-745-8533 or at tracy@tacwebdesign.com to have additional identities set up.
  6. Your current time zone:
    Choose your time zone.
  7. Reply Citation Options:
    Here you can define specific text reply options in your emails both at the beginning and end of your reply. If you don’t know what to do here, leave it as the default setting.
  8. Signature Options:
    Select “yes” for “Use Signature” if you would like your signature to be added automatically to every email. You may also prefix the signature line with “—“.

Problems logging into webmail:
Most office buildings as well as hotels have a firewall setup to block access to the ports required for webmail to load. These ports are 2086 and 2087. They might possibly be able to remove these blocks from their firewall.
If you are continuing to have problems logging in, please contact Tracy at 978-745-8533 or at tracy@tacwebdesign.com

Email attachment issues
Try zipping/compressing your attachment files
The server is designed to block attachment types which are seen as a danger if they are not zipped up.

Some attachment types that are blocked are: .bat .src .exe. The reason for this is that your mailbox would be flooded every day with viruses if this was not in place. A few attachments that are fine without zipping up are: .gif .jpg .html .pdf. Unfortunately, there is no way to turn this off so your only option is to zip your attachment or doing the below.

Your file size may be too large
The size of the attachment if you're sending an attachment that is 10 MB or larger, it will fail due to the size.

If you are sending it from webmail this limit is less than 2 MB. A better option to get around these limits would be to upload the file to your site and give out the link instead. You could even password protect so the public cannot view or access the file.

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