A. Presenting Yourself with Impact

Follow a well-defined series of action steps to make your presentations professional, powerful, and persuasive. Whether making a sales presentation or representing yourself or your company to others, learn how to bring out the real you in a professional and ethical manner.

• Organize presentations that meet the needs of any audience
• Make a favorable first impression by opening positively and decisively
• Manage the questions, disruptions, and objections of a difficult audience with charm.
• Be convincing in an ethical and real manner with a call to action

In his 25 years of experience, Joe Ippolito has held a number of senior executive sales and marketing positions calling on America’s leading corporations. Joe earned a BA from Middlebury College in Vermont and an MBA from Northeastern University in Boston. He sits on several advisory boards for corporate sales and marketing strategy and has been published in numerous publications, including the Boston Business Journal and Sales and Marketing Excellence.

B. Gender Differences that Impact the Workplace Irene Sinteff, Institute for Corporate Training & Technology

Is it ethical or polite to talk about gender differences in business? Join this interactive and lively workshop to discover the varied interaction styles of men and of women that exist even in our politically correct workplaces.

Irene Sinteff is a certified Professional in Human Resources who integrates her interests in adult education and training, career coaching, and management development. She is a trainer with The Institute for Corporate Training and Technology at North Shore Community College, a senior trainer with Lee Hecht Harrison, and is on the faculty of Lore International Institute and Options Resources/Careers.

While our dining etiquette may be almost up to snuff, every CEO, CSR, and executive assistant can use a “brush up” course on gracious dining. Jodi R.R. Smith will fearlessly lead us through a three-course luncheon, tackling the very tangible and practical tools of business dining. You’ll laugh, learn, and leave the Lighthouse Room with a new sense of confidence in your approach to functions and fine dining.

Jodi R. R. Smith has been promoting better behaviors since 1986, working with organizations, corporations, educational institutions, and individuals to increase their social savvy and confidence levels. Ms. Smith’s background in motivational psychology and human resources has served to reaffirm her belief that proper manners and etiquette are an essential part of functioning successfully in today’s world. Ms. Smith received her Bachelor’s Degree in Psychology from the University of Rochester and her Master’s Degree in Industrial and Labor Relations from Cornell University. She is a human resources professional and an avid advocate of etiquette.